FAQ

EasyCarting delivers ID & passport photo at your home or office address. Below is list of the most frequently asked questions by or customers at EasyCarting.

01. Who are we?

We are an Australian business based in Melbourne. Our company is registered as EasyCarting Pty Ltd.
ABN: 18 642 902 538.
ACN: 642 902 538.

02. What services do we provide?

We provide instant ID and passport photo service delivered at your place. Our professionals click photos at your preferred address of booking (work, home, etc.) and deliver photo prints instantly on the spot. Our services can be listed down as following:

  • Passport photo (any country).
  • Passport photo for baby or infant.
  • ID photo (any type).

03. How does it work?

You can get your instant ID or passport photos in just 3 steps.

  • Step 1: Book an appointment with us on our website.
  • Step 2: Our professionals visit at your booked time and place to click photo.
  • Step 3: You get your printed ID or passport photos instantly on the spot.

04. What is the price for photos?

We are charging $20 for 6 passport / ID photos. This is at par with standard market rates. However we also give discounts for more than 6 photos e.g. $30 for 12 photos and $45 for 18 photos. Delivery is free.

05. Is there any extra charge for delivery?

No. There is no extra charge for delivery service which means you just pay for the photos. And our rates are at par with standard market rates.

06. What if I already have soft copy of my photo?

If you already have soft copy of your photo which you would like to get printed then you can upload the same while booking and we will deliver the printed ID or passport photos at your booked time and address.

07. In which regions our services are available?

Currently we provide our services in Melbourne inner, middle and western suburbs. We will be expanding soon to remaining outer suburbs of Melbourne.

08. Who are other providers giving deliveries for ID and passport photos?

None. At present we are the only business who is providing ID and passport photo service delivered at your place (work, home, etc).

09. How secure is our website?

Our website is secured and SSL compliant. Your information (e.g. credit card numbers) are private and encrypted when sent to this site. We do not store any of your card details or payment related information. For more information click on the ‘lock’ icon in your browser just before the site URL. Our payment gateways are powered and secured by PayPal and Stripe which are one of the most reputed payment systems in the world.

10. Why choose us?

  • Our ID and passport photos meet all specified requirements.
  • We provide this photo service delivered at your place (work, home).
  • Delivery is free and no extra cost.
  • By choosing us you can avoid travel and standing in queue with others for getting your photos. Hence ensure recommended social distancing during COVID-19.

11. COVID-19 Update

  • At EasyCarting we have been closely monitoring the current COVID-19 situation changing everyday. We are doing our best to keep our workforce, customers and the community safe.
  • All our staff are taking appropriate measures to protect themselves as well as our customers by following the recommended health and safety guidelines which includes but are not limited to frequent use of hand sanitizer, face masks /face covering and overall good hygiene practices.
  • Our staff ensure social distancing and contact less service when they visit customer’s address for taking pictures or delivery.

If you didn’t find your answer in this list then please contact us.